Learning Outcomes

• A
• Outcome -

  Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk.

• Example -
  • Communication skills
  • Consent
  • Complaints handling
  • Raising concerns
  • Safeguarding

• B
• Outcome -

  Effective management of self and effective management of others or effective work with others in the dental team, in the interests of patients; providing constructive leadership where appropriate;

• Example -
  • Effective practice management
  • Business management
  • Team working
  • Leadership skills

• C
• Outcome -

  Maintenance and development of knowledge and skill within your field of practice;

• Example -
  • Clinical and technical areas of study
  • Radiography
  • Cross infection control
  • Medical emergencies and CPR
  • Emerging technologies and treatments
  • CPD on quality assurance and MHRA
  • CPD on specific for your daily role(s)

• D
• Outcome -

  Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients' interests first.

• Example -
  • Ethical and legal issues and developments
  • Professional behaviours
  • Equality and diversity training